RCGP Helpdesk

Tel: 020 3188 7655

Email: tep@rcgp.org.uk

Please note: the Helpdesk phone line is currently closed. You can contact us through the Membership line (see below).



RCGP Membership

Tel: 020 3188 7766

Email: membership@rcgp.org.uk

Opening Hours: Mon-Fri 09:00-17:00, except for Wednesdays between 15:00-16:00 when the Membership helpdesk is closed for brief training.



RCGP Exams

Tel: 020 3188 7660

Email: exams@rcgp.org.uk



Trainee ePortfolio maintenance schedule

A maintenance window is scheduled for the second Monday of each month between 08:00-10:00. During this time, the ePortfolio will be taken offline, so we can carry out maintenance work. Application maintenance doesn’t take place in May and June due to peak user activity.

We also regularly update our infrastructure. This is completed out of hours, every five weeks on Sunday between 01:00-05:00.

We appreciate your patience and understanding.

You can find information about implemented application changes on the RCGP website.

Maintenance schedule:

Infrastructure maintenance